S tatehouses have long debated the consolidation of PSAPs — particularly in states with rapidly rising operating costs and a low or non-existent revenue growth rate — for 15 years now. At a distance, 9-1-1 can often come across as an obvious place to focus these discussions. It’s expensive, doesn’t generate business and most people would, for the most part, never use it. For policymakers seeking efficiencies, that combination often suffices and is just top of the list. The re

In today's fast-paced world, public safety agencies need to stay ahead of the curve when it comes to their Computer Aided Dispatch (CAD)...

In the realm of public safety, efficient 9-1-1 dispatch operations are crucial for timely response and effective emergency assistance....

In the fast-paced world of emergency medical services (EMS), every second counts. From the moment a call comes in to the dispatch center...